FAQs

Standard FAQs

  • Basic overview of Security
    • Why SSL/HTTPS is used…
    • More details coming soon
  • Can I get Outlook or my mobile phone to synchronise with the CRM calendar?
    • Integration details: http://support.sugarcrm.com/Knowledge_Base/Activities_Calendar/Integrating_with_iCal/index.html
    • More details coming soon
  • Getting your current data into the new CRM
    • Instructions and expected fee for Outook contacts, Google contacts, Excel export
    • More details coming soon
  • Can I upgrade my package, e.g. from Starter to Silver?
    • Cost is difference in core package price
    • More details coming soon
  • Can I downgrade my package, e.g. from Gold to Silver?
    • Not possible because initial-upgrade work already done at this stage
    • More details coming soon
  • What happens if we want to stop using the system in future?
    • Pay 25% of remaining monthly hosting for the current year of usage (based on the month of the first payment), with a minimum of 3 months
    • More details coming soon
  • Is it possible to keep the CRM and switch to another supplier?
    • More details coming soon

Technical FAQs

  • Hosting in the UK
    • More details coming soon
  • Bandwidth
    • More details coming soon
  • Disk space
    • More details coming soon
  • SSL cert
    • More details coming soon
  • Security groups
    • More details coming soon
  • Built on SuiteCRM, MySQL, PHP
    • More details coming soon

Other FAQs

  • T&Cs (TBC)

More about our CRM…


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